About Silver Networks

Silver Networks is a privately owned and operated IT services company based in British Columbia, Canada. Since 2010, we have specialized in building and supporting reliable IT environments for small businesses (1-100 users) and mid-sized organizations (up to 500 users) across Canada and the USA.

Our goal is simple: keep your systems stable, secure, and cost-effective. We focus on practical engineering, careful planning, and long-term reliability so your IT supports the business instead of constantly interrupting it.

Many of our clients have been with us for more than a decade, including some since our earliest days. A common theme we hear is that once an environment is properly designed, cleaned up, and maintained, daily IT becomes quieter, more predictable, and less expensive to operate.

What we do

We provide end-to-end IT infrastructure services, including:

  • Business IT support (remote and on-site)

  • Server and network design, deployment, and troubleshooting

  • Virtualization and infrastructure modernization

  • Backup and disaster recovery (including restore testing and recovery planning)

  • Identity and access management (domain services, policy, permissions, MFA where appropriate)

  • Security hardening and risk reduction that does not break workflows

  • Hardware sourcing, deployment, and lifecycle planning

  • Private hosting and hybrid infrastructure solutions in Canada

We support both proprietary and open-source ecosystems, and we recommend solutions based on real-world outcomes: reliability, supportability, security, and total cost of ownership.

Who we work with

Businesses and organizations

If you want IT that "just works" and a clear plan when it does not, we are a strong fit. We help organizations that value:

  • stability and uptime

  • predictable costs

  • secure access that is easy for staff

  • clear recommendations without unnecessary replacement cycles

  • fast, competent troubleshooting when something breaks

IT providers and consultancies (white-label friendly)

Silver Networks also works with other IT service providers as a trusted, behind-the-scenes infrastructure partner. This is especially valuable when a provider needs deeper expertise for server-level or complex infrastructure work.

We operate in a way that protects partner relationships:

  • We respect the partner-client relationship.

  • We do not market to or solicit a partner's end-clients.

  • When an end-client contacts us directly, we direct them back to the partner unless explicitly instructed otherwise.

If you are an IT provider that needs a reliable escalation path, project support, or infrastructure delivery capacity, we can work as an extension of your team.

How we keep costs low without cutting corners

A lot of IT cost comes from wasted time, unnecessary complexity, and "tool sprawl." Our approach is different:

  • Use proven designs and standards that reduce repeated issues

  • Fix root causes instead of patching symptoms

  • Avoid unnecessary replacements when systems are stable, secure, and meeting performance needs

  • Choose tools that are maintainable and appropriate, not trendy or overbuilt

  • Document and standardize environments so support is faster and less disruptive

This is how we deliver strong reliability without needing the heavy overhead and recurring add-on costs that often come with traditional MSP models.

Privacy and security by design

We strongly advocate for protecting client data and minimizing unnecessary exposure.

Where possible, we recommend keeping business-critical systems:

  • on private on-prem infrastructure, or

  • hosted in a controlled environment where you retain strong ownership and control of data

In many cases, we prefer a VPN-first model to keep services off the public internet. We aim to make security as painless as possible for staff. For example, secure remote access can be implemented in a way that is persistent and automatic on managed devices, so users can work normally while staying protected.

Security is not just a product you buy, it is how systems are designed and operated:

  • limiting attack surface

  • sensible access controls

  • consistent patching

  • reliable backups with restore planning

  • monitoring that catches problems early

A practical, transparent technology philosophy

We work with both commercial and open-source solutions, and we choose based on what is best for the client.

For mission-critical infrastructure, transparency matters. When a system must be trusted, we prefer platforms where the software can be audited and the operating model is clearly understood, rather than relying entirely on opaque black-box systems.

Examples of platforms we commonly work with include:

  • Proxmox (VE, PBS, PMG)

  • TrueNAS

  • pfSense

  • and other proven infrastructure components

This approach supports long-term stability and helps reduce vendor lock-in risk.

Remote support and monitoring done safely

Remote access and monitoring are essential, but they must be implemented carefully.

We avoid remote management designs that permanently depend on third-party relay networks, because they can create unnecessary risk. Our monitoring and support tooling is designed to reduce exposure and keep control where it belongs: with the client environment and the trusted support relationship.

Hardware, refurbished infrastructure, and procurement

Silver Networks supplies and supports a wide range of IT hardware, from workstations to enterprise servers and networking equipment.

We can provide:

  • name-brand systems (Dell, HP, Lenovo, etc.)

  • custom built-to-order Supermicro servers for clients who want maximum flexibility and serviceability

  • high-value refurbished server solutions built from enterprise-grade components, backed by an in-house warranty, to help clients with tight budgets get excellent equipment at a fraction of new pricing

We also take a client-first approach to procurement. When sourcing hardware, our goal is to get the right equipment at fair market pricing, reduce friction, and make deployment straightforward.

Our culture

We believe the best results come from a sustainable working environment. We value work-life balance, continuous skill development, and doing the job properly the first time.

We are growing and are always interested in speaking with experienced IT professionals who care about reliability, security, and clean infrastructure engineering.

Talk to us

If you want a dependable IT partner that prioritizes stability, privacy, and long-term cost control, we would be glad to learn about your environment and recommend a sensible path forward.

If you are an IT provider looking for white-label, escalation-friendly infrastructure expertise, reach out and we can discuss how to work together.